Privacy Policy

Last updated: [12/7/2026]

Introduction:

Al-Mahir Automatic Washing Machine (“we,” “us,” “our”) provides washing machine, dishwasher, and dryer repair services in Saudi Arabia. This policy explains what personal data we collect when you use our website or contact us for service, and how we handle it in line with the Kingdom’s Personal Data Protection Law (PDPL).

What We Collect

• Name, phone number, and email address when you contact us, book a service, or subscribe to our newsletter
• Address or service location when scheduling a repair visit
• Basic technical data (IP address, browser type, pages visited) collected automatically via cookies or analytics tools
• To respond to service requests and schedule technician visits

• To send appointment confirmations and service updates
• To send occasional maintenance tips, only if you subscribed and can unsubscribe anytime
• To improve the website based on how visitors use it

How We Store and Protect Data

We keep personal data only as long as needed to provide the service or as required by law, and take reasonable technical measures to prevent unauthorized access. [If using a specific hosting provider, CRM, or booking tool that stores customer data e.g. Hostinger, a WhatsApp Business API, a CRM name it here, since PDPL requires disclosing where and how data is processed.]

Sharing Your Data

We do not sell personal data. We may share it with:

• Technicians assigned to your service request
• [Any third-party tools SMS/WhatsApp providers, payment processors, analytics list them here]

We do not transfer personal data outside Saudi Arabia unless required for a service listed above, and only where PDPL cross-border transfer conditions are met.

Your Rights

Under PDPL, you have the right to:

• Know what personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal retention requirements
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at AlMahirservices@gmail.com or +966 0542 351176

Cookies

Our website may use cookies to remember preferences and understand site usage. You can disable cookies in your browser settings, though some site features may not work as intended.

Changes to This Policy

We may update this policy periodically. The “Last updated” date at the top reflects the most recent revision.

Contact Us

Questions about this policy: AlMahirservices@gmail.com  +966 0542 351176